FAQs

Estate Vision values your health and safety above all else. It’s our promise to always follow COVID-19 safety protocols during in-person meetings and service appointments as directed by public health orders. This includes always wearing masks properly to cover the mouth and nose, and maintaining a physical distance of at least 6 feet. To further reduce indoor transmission rates, it is suggested that windows remain slightly opened to allow for improved air flow inside while we are on-site. Absolutely no services will be provided should we be aware of any risk of COVID-19 transmission. If you or anyone you’ve met with has tested positive for COVID-19, or is exhibiting signs or symptoms of COVID-19 in the 2 weeks before or after a scheduled appointment, it is your duty to make Estate Vision aware as soon as possible. Cancellation fees will be waived for our clients if the reasons are COVID-19 related, with the exception of on-site cancellations: On-Site cancellation fees will not be waived for COVID-19 related reasons. Please give Estate Vision at least 2 hours notice from the scheduled booking of a COVID-related cancellation to have your cancellation fee waived. Please be advised that anyone who is present at the service appointment must also follow mask-wearing and physical distancing protocols for Estate Vision to proceed with the service. Estate Vision reserves the right to cancel any of our bookings at any time for COVID-19 related reasons. Please be advised that should anyone on-site not be willing to comply with public health orders or refuse to abide by mask-wearing and physical distancing protocols during the service appointment, the service will be cancelled and an on-site cancellation fee will be charged. For more information about on-site cancellation fees, please read about our cancellation fees below.

All cancellations with less than 24 hours notice are subject to a $50 cancellation fee. This $50 cancellation fee will be waived for any COVID-19 related reason, with one exception: Any services which are cancelled within two hours of the agreed-upon booking time are considered “on-site cancellations” and are subject to a fee equalling 50% of the service ordered. On-Site cancellation fees will not be waived due to COVID-19 related reasons – please give Estate Vision at least 2 hours notice of a cancellation to avoid being charged the 50% service cancellation fee. Estate Vision reserves the right to cancel any of our bookings at any time for COVID-19 related reasons. Please be advised that should anyone on-site not be willing to comply with public health orders or refuse to abide by mask-wearing and physical distancing protocols during the service appointment, the service will be cancelled and an on-site cancellation fee will be charged. 

Estate Vision is based in Coquitlam and operates within the Tri Cities of Coquitlam, Port Coquitlam and Port Moody. There are no travel fees for services provided within the Tri Cities. However, if you’re interested in hiring Estate Vision to photograph or scan a property outside of the Tri Cities, please don’t hesitate to send us inquiry email by filling out one of the contact forms. We would be happy to discuss providing our services to you in your city, and look forward to hearing from you soon!

No, our package prices do not include taxes. All package prices are subject to an additional 7% PST and 5% GST charge.

We wanted to make our pricing system simple enough that most of our clients wouldn’t need to waste time waiting to hear back for a quote. All of our packages are designed to suit the needs of any home that is 5,000 square feet or less. For homes that are larger than 5,000 square feet, the package prices may be subjected to an increase. Please fill out one of the contact forms to send us an email inquiry so we can properly assess your needs and provide a quote. We look forward to hearing from you about your spectacular home!

Please allow up to 2 weeks after the initial service appointment for a return on all photo, video, and 3D scans taken by Estate Vision. We are working hard to ensure your product is of the best possible quality for your business. 

Yes! No matter what package you choose, you can expect beautiful HDR and panoramic photography to be included. Striking photography can be the determining factor of how fast a property sells, and similarly, poorly executed photos can leave a property lingering on the market. Estate Vision always provides you with up to 30 bright and brilliant photos to show off your home in style.

We find that 30 photos is enough to make a statement for most properties, as often less is more! The fewer the images, the more impact they will have on your audience. We at Estate Vision have chosen to offer up to 30 images for the same price for maximum effect, no matter the package or the size of the home - so you don’t need to wait for a quote.

Estate Vision specialises in serving the real estate industry with beautiful photographs and video tours, as well as dynamic 3D virtual tours and schematic floor plans. However, if your business operates within any of the following industries and you are looking for striking HDR and panoramic photography, video tours, or 3D tour scans and floor plans, please don’t hesitate to fill in one of the contact forms to send us an email inquiry. We look forward to hearing from you about your exciting project in any of the following industries:
Architecture
City / Community
Construction / Renovation
Engineering
Events
Retail / Storefront
Tourism

At this time, Estate Vision does not include any aerial or drone photography or videography. Please check back again later, as we have plans to offer these services in the future.

While Estate Vision is part of a growing industry of businesses offering the same services at similar prices, our business is unique because of our origins and values. Estate Vision was founded by Braidey Sturgeon to serve a need in the community in the midst of one of the most unprecedented crisis years in recent history. She had a vision to help our community revolutionise the way we sell our homes by providing the means to keep businesses prospering by digitising the process. Now more than ever, it’s important to provide a safe way to sell homes effectively, and the most effective way to increase home sales digitally is with the addition of 3D virtual home touring technology. Estate Vision’s values are simple: Quality, Integrity, Client Care and Technological Innovation are at the heart of the business, but above all else we value your health and safety. It’s our promise to always follow COVID-19 safety protocols during in-person meetings and service appointments as directed by public health orders. To learn more about Estate Vision’s origins and values, please visit our about page (coming soon).

Send us an email by filling out one of the contact forms found on our website. You can also contact us by phone at 604-345-1432.